Privacy Policy

Last updated: May 2026

Gate ("we," "our," "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your data when you use the Gate platform.

Information We Collect

• Account data: name, email address, and password hash at registration
• Payment data: billing information processed by Stripe — we never store card numbers
• Activity data: login events, feature usage, and session data
• Support data: communications sent to our support team

How We Use Your Data

• To provide authentication and account management services
• To process subscription billing via Stripe
• To send account notifications and security alerts
• To improve platform security and performance
• To comply with legal obligations

Security

We use industry-standard encryption, hashed passwords, and secure session management. We conduct regular security audits. Despite these measures, no system is 100% secure — we encourage strong, unique passwords and two-factor authentication.

Third-Party Services

• Stripe — subscription billing
• Xano — backend API and database

Data Retention

Active account data is retained for the life of your account. Upon deletion, your data is purged within 30 days, except as required for billing records.

Your Rights

You may access, export, or delete your account data from your account settings. For assistance, email privacy@usegate.io.

Contact

Privacy questions: privacy@usegate.io

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